Sunrise of Cascade

Our loved one passed a month after moving in but the care was excellent. What we like the most about Sunrise of Cascade is the very caring helpful staff, especially under challenging conditions. They also handled bringing hospice in when that was needed. Of course this is based on experience from 2 years ago but we would indeed recommend this community to other families

[name removed] is absolutely AMAZING!!! Most of the care team are incredibly sweet, too. (We have our favorites) We like ce the event coordinator but unfortunately she is leaving. . It is 100% better than [name removed] But it also makes me sad that the activities director is leaving...

Sunrise of Cascade is the perfect place for my mom to live in memory care. The staff are all so kind and caring toward all the residents - and also to me as a visitor. Mom had been living alone and insisted she was happy that way, but what a difference once she settled in at Sunrise! She smiles and jokes and has started living her best life. She has made friends, she likes the food, she has her hair done every week, and the staff keeps her engaged with all kinds of fun activities to help keep her mind active. Once a month there is a Family and Friends event which is slways a lot of fun and a meaningful way for me to interact with mom, as well as with the other residents. From communication to comfortable facilities, to personal care and everything in between, I am delighted that we chose Sunrise of Cascade!

This place has the BEST care and long time staff in the Grand Rapids area! Many staff have been working here for years so the residents become comfortable with familiar smiling faces. Sunrise is the only place to turn to for senior living care!

Sunrise of Cascade is absolutely the best in all of the Grand Rapids, Michigan area. Team longevity is amazing with some staff being there for over 10 years. You can tell staff here truly care about the residents. Everyone is so helpful front the care managers to the office staff.

My wife passed away almost 2 years ago, so changes might have been made in that period. When my wife was there, it seemed to me that there was a need for more on floor aids or staff. The aids that were there did their job, but they were very clearly overworked. It appeared that they were at their limit trying to keep up with all of the people in need. They had a laundry schedule but hardly ever kept with that. My wife constantly ran out of clean clothes and she had a lot of clothes there. I suggested to the management that they should hire a person that did nothing but the laundry and help with the serving of meals. (They had 2 washers and dryers on hand, but 1 one of them was broken for the whole 4 months that my wife was there.) When I suggested to the management about that hiring, I was told that the people on duty could handle the laundry. They appeared to not be open to suggestions.

We have been happy with Sunrise. It's not perfect, but better than average. Yes, I would recommend this community to other families based on the experience we have had so far.